PRIVACY POLICY

1. What Information Do We Collect?

When you place an order or interact with our platform, we may collect the following personal information:

  • Your name, address, email address, and contact details

  • Payment details (processed securely via third-party gateways)

  • Your IP address and browser details for system diagnostics and analytics.

With your consent, we may also use your email address to send you updates about our services, products, or promotions.

2. Consent

How do we get your consent?
When you provide personal information to complete a transaction, verify a payment, place an order, or arrange for delivery/returns, we interpret this as your consent to collect and use that information for those purposes only.

If we request your information for secondary purposes (like marketing), we will ask for your explicit consent or provide an obvious way to opt out.

Withdrawing your consent
You may withdraw your consent at any time by contacting us at info@skips.com.au. This will not affect the lawfulness of any processing conducted before your withdrawal.

3. Disclosure of Personal Information

We may disclose your information if:

  • Required by law or regulatory authority

  • Necessary to prevent a serious threat to health or safety

  • You breach our Terms of Service

4. Third-Party Services

We engage third-party providers only as necessary to deliver our services (e.g., payment processing, analytics).

These providers may have their own privacy policies regarding how your information is managed. We recommend reviewing their policies, especially if services operate under foreign jurisdictions (e.g., U.S.-based providers may be subject to laws such as the Patriot Act).

Google Analytics
Our website uses Google Analytics to help us understand user behavior and improve performance. Google Analytics may transmit data to servers in the United States. No personally identifiable information is stored or shared by Google Analytics.

You can opt out by disabling cookies or using Google's opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.

5. Payment and Security6. Cookies

To protect your data, we follow industry-standard precautions including:

  • Encrypted transactions using 128-bit SSL certificates

  • Secure payment processing through eWAY, a PCI-compliant payment gateway

  • We never store full credit card numbers.

For more details, visit www.eway.com.au.

6. Cookies

We use cookies to improve your browsing experience. Cookies help us remember your preferences and analyze site usage. You can disable cookies via your browser settings, though this may limit some functionality.

7. Age of Consent

By using this website, you confirm that you are at least the age of majority in your jurisdiction or that you are of majority age and have given consent for any minor dependents to use the site under your supervision.

8. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes will take effect immediately upon posting to our website. If significant changes are made, we will notify users clearly on our website or via email.

If our business is acquired or merged, your information may be transferred to the new entity to continue providing services.

9. Access and Contact

To request access to, correction of, or deletion of your personal information—or if you have a complaint or question—please contact:

Email: info@skips.com.au

10. Copyright and User Content

All content on this website, including but not limited to text, images, graphics, logos, videos, and software, is the property of Skips.com.au or its content suppliers and is protected under Australian copyright and intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or republish any content without prior written permission

  • Use any content for commercial purposes without licensing rights

  • Frame or mirror our content on other websites.

User-Generated Content:
If you submit content (such as reviews or images), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business. You must have the legal right to share any content you submit.

If you believe your copyrighted material has been used improperly on our website, please notify us at info@skips.com.au with:

  • A description of the copyrighted work

  • The URL or location where the material appears

  • Your contact information

  • A statement asserting your ownership rights.

We will respond promptly to legitimate claims.