TERMS & CONDITION

We will provide skip bin services as outlined in the quote, subject to availability and safety.

You acknowledge:

• We do our best to deliver and collect on time, but issues outside our control (like weather or road access) may cause delays.

• You or someone you authorise may be asked to sign for delivery or collection.

• We may refuse service if there are safety concerns or unpaid charges.

• We can inspect your waste and may refuse to take it if it’s not as agreed or contains prohibited materials.

• You’re responsible for arranging special pickups for hazardous or restricted items.

• Once we collect your skip, we take ownership of its contents (unless it contains excluded waste).

• Bins are not to be filled above the rim – nothing is to protrude above the rim at all. If bin is overfilled, we retain the right to remove items as necessary to make it legal to transport. These items will be placed next to or near the bin. If this is not possible to do for whatever reason, we may tip the contents of the bin back onto your property without a refund of any kind. In such case we are not liable for any damage incurred to your property or belongings.

• If a skip bin exceeds its weight limit, the customer will be charged the lesser of the excess weight fee or the cost to upgrade to the correct waste type. Any additional charges will be automatically applied to the credit/debit card used for payment.

• Unsuccessful delivery or collection attempts caused by factors outside skips.com.au’s control will incur a minimum fee of $180 per attempt.

• If a chargeback is initiated for any payment to skips.com.au, the waste may be returned to your property.

• If any prohibited waste is loaded into the bin and required the bin to be cleaned eg. food waste or paint etc, a cleaning fee will be payable.

• If collection is attempted and the customer requests a reschedule, a minimum call-out fee of $180 per bin will apply.

• A council permit may be required to place a skip bin on council land, including nature strips and roads. Please check with your local council before delivery. Customers are responsible for any fines if a permit is not obtained.

• If we arrive to deliver and you request placement on council land without a permit, then reject delivery, a minimum $180 call-out fee per bin will apply.

• Once delivered, the skip bin must not be moved. If moved, we accept no liability for any damage to your property or vehicles in recovery of the bin.

• If the bin’s new position causes damage, you will also be liable for any recovery fees and associated costs for any damages.

• Please ensure clear access to the skip bin drop-off and pick-up location on the scheduled day. The truck must reverse into the same position for collection as it did for delivery.

• Skips.com.au accepts no responsibility for any property damage during delivery or collection, including but not limited to grass, driveways, gardens, trees, or carports. Bins will be placed in the safest location at the driver's discretion. If you request an alternative placement, you assume all risk and liability for any resulting damage to your property or council property.